How Plan Decoders can help

Plan Decoders are NDIS experts who provide support to NDIS participants, carers and families. We can help you:

  • Understand your NDIS plan

  • Understand your NDIS funding

  • Understand what supports and services are available with your NDIS funding

  • prepare for an NDIS plan review

  • understand the NDIS better

  • know how to find supports and services

  • understand the rules, regulations and guidelines of the NDIS

  • have any of your NDIS questions answered

When Plan Decoders can help

  • If you have an NDIS plan and don’t understand how to use it

  • If you want to know more about what services and supports are available with your NDIS funding

  • If you want to understand the NDIS better

The NDIS is always changing. You may be at the start of your NDIS journey, or you may have been on the scheme for some time. Plan Decoders can support you if:

  • Your Support Coordination funding has been reduced, taken away, or if you were not funded for Support Coordination in the first place

If you self-manage your NDIS plan and funding, Plan Decoders can help you to:

  • Understand how the system works

  • Make sure you are following the guidelines and rules

Why we created Plan Decoders

Plan Decoders is a new type of NDIS support service for participants, carers and families. We are NDIS experts with over 10 years’ experience. We are passionate about the NDIS, believing this vital service has the potential to transform lives We want everyone to get the most out of their NDIS plan. We want to support NDIS participants, carers and families to understand the NDIS.

Plan Decoders was created by Hannah Redford, who has previously helped NDIS participants as a Support Coordinator. Less than half of NDIS participants receive Support Coordination funding. We have found that many participants are confused and unsupported, left to figure out a complex NDIS system on their own. Without support to understand their NDIS plan, participants, carers and families are not sure what supports are available to them, what their funding can pay for, and how to find supports. Some participants are too scared to use their NDIS funding, fearing that they may do something wrong, or even have to pay the money back to the government.

Plan Decoders can help you navigate the NDIS, even if you were not funded for Support Coordination. That’s why we started Plan Decoders; we want to support you to understand the NDIS, and get the most out of your NDIS plan and funding.

Hannah explains Plan Decoders and how we can support you to get the most out of your NDIS plan.

Introducing Plan Decoders

In this short video Hannah explains Plan Decoders, and how we can support you to understand the NDIS and get the most out of your NDIS plan.

Plan Decoders supports you to understand the NDIS and get the most out of your NDIS plan.

Plan Decoders Hannah Redford with some information and brochures.

Plan Decoders have over 10 years of industry experience and 6 years of NDIS Support Coordination knowledge to put to use in helping decode your NDIS plan.

Plan Decoders works with you to explain your NDIS plan, what the categories mean, how to budget, and what services are available with your funding.

We can also help you decode the mysteries of finding the best providers.

Your NDIS funding can pay for Plan Decoder sessions in most circumstances.

Plan Decoder sessions are available in person throughout South East Queensland, or Australia-wide via telehealth.

Decode your NDIS plan.

What is a Plan Decoder Session?

During your plan decoder session or sessions, we will go through your NDIS plan in depth to help you understand your plan better.

We will explain what your plan means and what services are available to you with the NDIS funding you have.

We can support you to budget your NDIS plan funding.

We can help guide you to find the best supports and providers for your situation.

We can educate and support you to understand the NDIS better, so whatever your question or problem Plan Decoders are here to help!

What if I need more help?

Depending on your funding, Plan Decoders can schedule regular visits to help you better understand your plan and the NDIS, build your capacity, and help you manage and coordinate your own supports.

Plan Decoders have 10+ years of experience, and 6 years in the NDIS sector.

6 years of experience as a Support Coordinator and 5+ years of experience as a support worker in the NDIS space.

Over 10 years of experience in mental health, alcohol and other drugs and disability as well as extensive lived experience.

Experience of the NDIS as a provider and as a participant.

Trusted by hundreds of NDIS participants and providers, Plan Decoders have been behind Tulip Coordination, Trans Support Meanjin, and the successful podcast: What in the NDIS now?

Contact Plan Decoders to start decoding your NDIS plan.

How can Plan Decoders support you to understand the NDIS? You can contact Plan Decoders here, or fill in the form below and we will get back to you within 1 business day.